Dialogflow

Using Dialogflow with Alexa360

The Dialogflow Logo

Dialogflow, formerly known as Api.ai, is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product.

With Dialogflow integrated to Alexa360 platform, you can:

• Develop powerful conversational functionalities

• Deliver messages on the requests of users

• Store profile-specific information

• Retain contextual awareness

Connecting to Dialogflow

To set up the Dialogflow API Integration with Rocketbots, you can take a look at the following article:

Connecting to Dialogflow

Dialogflow + Alexa360

The following table summarizes what you can achieve with the Dialogflow + Alexa360 integration:

Feature	Dialogflow Only	Dialogflow + Alexa360
Natural Language Processing	✅	✅
Intent Manager	✅	✅
Entity Management	✅	✅
Multi-channel Integration	-	✅
One-Click Deployment	-	✅
Contact Manager (CRM)	-	✅
Broadcasting	-	✅
Surveys	-	✅
Automatic Tagging	-	✅
AI-Human Hybrid/Handoff	-	✅
Variable Values	-	✅
File Storage and Delivery	-	✅
Parametric Code Generator	-	✅
Store and Manage Responses	-	✅

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Alexa360 platform utilizes Dialogflow's parameters and events to achieve the functionalities in the table above. To learn more on how to make the most out of this integration, take a look at the pages below:

Custom Payloads

Parameters

Events