Connect Alexa360 to WeChat.
Last updated
Connect Alexa360 to WeChat.
Last updated
WeChat (微信 or Weixin) is a Chinese multi-purpose messaging, social media and mobile payment app developed by Tencent. As China's most popular app, it is also one of the world's largest mobile apps by with over 1 billion monthly active users and 902 million daily active users. This WeChat Official Account integration lets your respond to messages directly from our platform.
From Settings Module, navigate to the menu item, Channels
Add Channel and choose WeChat. The Connect your Channel dialog should open up.
Locate the Basic Configuration | 基本配置 page and navigate to it.
Find the AppID and add it to the corresponding field at Alexa360 platform
To generate the App Secret, you will have to pass two verification steps.
1. Scan a QR code on the webpage
2. Re-enter your account password
Once you have completed the security measures, a brand-new App Secret will be generated. Add it to the corresponding field at Alexa360 platform
Once you have copied the necessary fields to the platform, press NEXT to follow through
Add the IPs listed below to the IP Whitelist section
52.74.35.155
18.138.31.163
54.169.155.20
At WeChat Official Accounts Platform, press Change Configuration button to open the Server Configurations dialog.
Add the generated URL from Alexa360 platform to the URL field at WeChat platform
Add the generated Token from Alexa360 platform to the Token field at WeChat platform
At the WeChat platform, generate the encoding key and select Plain Text Mode for message encryption
Press Submit to save and it will close the Server Configuration
Locate the green enable button and press on it. The button will be changed to red after you pressed it.
Press DONE to complete the setup
Once you completed the setup, any messages sent to your WeChat Official Account will now be received in your Space.
WeChat audio messages do not play in Chrome due to the format .wav sent by WeChat is not supported by Chrome.
From Settings Module, navigate to the menu item, Channels
Once you have located the WeChat channel, press Configure
You can configure the following:
Channel name - Name used internally to identify the account
Important: As for the other details, take extra note while updating as it might fail to receive messages from your WeChat official account.
Press Done to update the channel configuration
To connect a WeChat channel a WeChat Official Account is required.
WeChat Official Accounts are free to create. However, an annual fee needs to be paid to verify the account,
WeChat rules say contacts must message you first before you can message them back. You can share your QR code with your Audience.
Yes, but there are some restrictions for non-China WeChat Official accounts to send files over API.
From Settings Module, navigate to the menu item, Channels
Once you have located the WeChat channel, press TROUBLESHOOT
Using your sign-in credential, sign to the .
