Alexa360
Platform
PlatformSocial Media
Platform
PlatformSocial Media
  • 👋Welcome
  • 📖Glossary of Terms
  • 🚀Getting Started
    • Quick Start
    • Connecting a Channel
    • Inviting Your Teammates
    • Responding to Messages
    • How to use Alexa360 App on mobile
      • For iPhone:
      • For Android:
  • 📋Workspace Modules
    • Dashboard
    • Messages
      • Assignment and Closing a Conversation
    • Broadcasts
      • Managing a Broadcast
      • Sending a Simple Broadcast
      • Workflow Based on Broadcast
    • Workflows
      • Triggers
      • Steps
    • Automated Chat Menus
    • Contacts
      • Contact Details
      • Merge Suggestions
      • Contact Channels
      • Contact Activities
      • Contact Import
      • Create Segment
      • Block Contact
  • Reports
    • Broadcasts
    • Reports for Leadership
    • Conversations
    • Users
    • Contacts
    • Messages
    • Responses
    • Resolutions
    • Sales
    • Support
  • Workspace Settings
    • Managing a Workspace
    • General
    • Users
      • Access Levels
    • Teams
    • Channels
      • Adding New Channels
      • Deleting Channel
      • Managing Channels
    • Facebook Features
    • Chat Menus
    • Facebook Message Tag
    • Facebook Private Reply
    • Growth Widgets
    • Integrations
    • Closing Notes
    • Snippets
    • Files
    • Data Export
    • Data Import
  • 👥User Account
    • Profile
    • User Activity Status
    • Notifications
    • Reseting your Password
  • 📞Contacts
    • Contact Fields
    • Dynamic Variables
    • Contact Search and Custom Inbox
    • Conversations
  • 🌐Messaging Channels
    • Channels Overview
    • Facebook Messenger
      • Facebook Chat Plugin
      • Private Replies
    • Instagram
    • WhatsApp
      • Message Templates
      • Template Categories
      • Templates:Rules & Best Practices
      • MessageBird WhatsApp
      • WhatsApp Cloud API
      • 360Dialog WhatsApp
      • Twilio WhatsApp
      • Vonage WhatsApp
    • Website Chat Widget
      • Install on WordPress
      • Install on Shopify
      • Install on Wix
      • Install on Joomla
      • Install on Squarespace
    • Google Business Messages
    • LINE
    • Telegram
    • Viber
    • SMS
      • Twilio SMS
      • MessageBird SMS
      • Vonage SMS
    • WeChat
    • Email
      • Gmail
      • Other Email
    • Custom Channel
  • 🧰AI Tools
    • Respond AI
    • AI Prompt
    • AI Assist
    • Knowledge Sources
  • 🤖Integrations
    • Dialogflow
      • Connecting to Dialogflow
      • Managing Intents
        • Parameters
          • Tagging
          • Turning the Bot Off
          • Closing a Conversation
          • Assigning
          • Sending Custom Notifications
          • Unsubscribing
          • Contact Fields & Values
          • Sending Snippets
          • Sending Files
        • Events
        • Response Templates
        • Custom Payloads
        • Fulfillment Webhook Request
    • Developer API
    • Webhooks
  • Group 1
    • API Documentation
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On this page
  1. Workspace Settings
  2. Channels

Deleting Channel

To delete an existing Channel, press the DELETE button and follow the instructions on the screen. Doing so will completely remove the Channel from your Workspace. Contacts will not be deleted but they can no longer be contacted via the deleted Channel

Be careful when deleting a Channel from your Workspace. When a Channel is deleted, all its configurations will be deleted. Deletion cannot be undone.

Be careful when deleting a Channel from your Workspace. When a Channel is deleted, all its configurations will be deleted. Deletion cannot be undone.

PreviousAdding New ChannelsNextManaging Channels

Last updated 1 year ago